Product tour

A focused workspace for failed-payment recovery.

PayDam gives your team the customer-facing recovery layer around Stripe Smart Retries: branded emails, Stripe-powered recovery pages, invoice status, and controls for when support needs to step in.

Dashboard

See failed invoices by status.

Track recovered invoice value, invoices still in recovery, customer engagement, and invoices that need attention without digging through raw Stripe events.

PayDam recovery dashboard overview with failed invoice rows
Email editor

Write recovery emails in your voice.

Start from a playbook, edit the subject and body, preview the customer email, and keep the recovery sequence aligned with your brand and support process.

PayDam email template builder with rendered branded email preview
Invoice detail

Review the full recovery timeline.

Open a failed invoice to see the customer, invoice state, email events, Stripe retry context, and the manual controls available to your team.

PayDam invoice detail showing successful recovery after multiple attempts
Settings

Keep Stripe and PayDam boundaries clear.

Manage connected Stripe accounts, sender details, recovery windows, notification settings, and account-specific recovery configuration from one workspace.

PayDam workspace and Stripe account controls
Playbooks

Choose a recovery sequence that fits the customer moment.

Use built-in playbooks as a starting point, then adjust tone, timing, sender identity, and follow-up length based on the plan and the customer relationship.

Friendly heads-up
Professional notification
Invoice-first reminder
Usage-based reminder
Minimalist developer note
Concierge follow-up

Feature grid

The full failed-payment recovery surface.

Stripe Connect or restricted key

Connect through Stripe OAuth when available, or use a restricted API key with the required permissions pre-filled.

Branded recovery emails

Send recovery emails with your company name, support identity, logo, accent color, and sender details.

Stripe-powered recovery pages

Customers use Stripe-hosted payment-method flows, while PayDam tracks the recovery status around the invoice.

Invoice-level dashboard

See failed invoices, recovery status, email engagement, customer context, and the next operational action.

Pause per invoice

Pause recovery when a customer contacts support, needs special handling, or should not receive more automated reminders.

Manual notes

Leave operational context for the next person who opens the failed invoice or customer record.

Email opens and clicks

Know whether the customer saw the recovery email and whether they reached the Stripe-powered recovery page.

Multiple Stripe accounts on Scale

Keep several connected Stripe accounts inside one PayDam workspace with account-aware filters and settings.

Success-fee billing context

See which recovered invoices PayDam touched before recovery so the monthly fee is easier to reason about.

Recover failed Stripe payments without turning into a billing engineer.

Connect Stripe, keep Smart Retries running, and let PayDam handle the customer recovery layer.

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